Privacy Policy

Last updated: June 17, 2025 · Goji Solution Pvt. Ltd., Thamel, Kathmandu, Nepal

This Privacy Policy explains how Goji Solution Pvt. Ltd. and its brands (Goji My, Domain Nepal, and Profile Nepal) collect, use, and protect personal information submitted through our websites.

1. Data Controller

The data controller is Goji Solution Pvt. Ltd., a Private Limited company registered in Nepal, with its registered office at Thamel, Kathmandu, Nepal. Contact: [email protected] · +977-9846617227.

2. Information We Collect

We collect information you provide directly to us:

• Contact form submissions: name, email address, phone number (optional), service enquiry, and message content.
• Newsletter subscriptions: email address only.
• Service engagements: information necessary to deliver services you have commissioned (project details, company information, payment information for applicable services).

We also collect technical information automatically: IP address (for rate limiting and security), browser type, referring page, and approximate location (country-level) through analytics.

3. How We Use Your Information

• To respond to your enquiry or contact form submission
• To deliver services you have engaged us for
• To send updates you have subscribed to (you may unsubscribe at any time)
• To prevent spam and protect our systems
• To improve our website and services (aggregated analytics data)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

Our websites use the following third-party services that may process data:

• Google Fonts: loads fonts from Google's servers. Google may log the request. See Google Privacy Policy.
• Google Analytics: collects anonymised usage data to help us understand how visitors use our site. Data is anonymised before processing. See Google Privacy Policy.
• jsDelivr CDN: loads icon fonts. See jsDelivr Privacy Policy.

5. Cookies

We use the following cookies:

• Essential: session management and security (cannot be disabled).
• Analytics (Google Analytics): anonymised usage tracking. You may decline these via our cookie consent banner.
• Preference: cookie consent status stored in your browser's localStorage.

You may withdraw cookie consent at any time by clearing your browser storage or contacting us.

6. Data Retention

Contact form submissions are retained for a maximum of 24 months for the purpose of service delivery and follow-up. Analytics data is retained for 14 months. You may request deletion of your data at any time.

7. Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; withdraw consent for processing; and lodge a complaint with a supervisory authority. To exercise any of these rights, email [email protected] with subject "Privacy Request."

8. Data Security

All Goji Solution web properties operate on HTTPS with SSL/TLS encryption. Access to personal data is restricted to staff who need it to deliver services. We do not transmit unencrypted personal data.

9. International Transfers

Your data is stored and processed in Nepal and may be accessed by team members in Nepal. We do not currently transfer personal data outside Nepal except as required by the third-party services listed above, which operate their own privacy frameworks.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via the website or email. The current version is always available at gojisolution.com/privacy-policy.html.

11. Contact

For any privacy questions or requests: [email protected] · +977-9846617227 · Goji Solution Pvt. Ltd., Thamel, Kathmandu, Nepal.